Inspectors praise Nottingham residential home for high standards of care

NCC logo

A Nottingham care home which looks after elderly people with dementia has been rated as ‘good’ by regulators.

The Care Quality Commission (CQC) carried out an unannounced inspection at the Cherry Trees Resource Centre, in Bestwood Park, at the beginning of December and found it to be performing well across all areas.

The Chippenham Road facility, run by Nottingham City Council, currently cares for 43 people, including some with dementia-related conditions.

Inspectors awarded an overall ‘good’ rating, plus praised the home for safety, effectiveness, how responsive it is, levels of care and standards of leadership.

It means that the Council’s six services for elderly people are all rated as ‘good’ by the CQC. The other sites are:

• The Oaks Residential Care Home, Campbell Street, St Ann’s
• Oakdene Residential Care Home, Woodborough Road, St Ann’s
• JackDawe Dementia Home, Citywide service based at Aspect House, Bulwell
• Shared Lives Service (adult fostering) Citywide service based at Loxley House
• Social Care Reablement Service, Citywide service based at Aspect House, Bulwell

Particular areas highlighted for praise in the report at Cherry Trees were:

• Residents feel safe and supported by staff
• Risks that relate to people’s daily lives are accessed and planned for to protect them from harm
• Staff have the knowledge and skills to provide safe and appropriate care for residents
• Staff listen to residents and their individual emotional needs are recognised
• Residents are actively encouraged to enjoy a social life
• Residents are asked to give their views on the way the service is run
• Systems are in place to monitor standards and improve where possible

Councillor Alex Norris, Portfolio Holder for Adults and Health at Nottingham City Council, said: “This is great news and we are very proud of the team at Cherry Trees for all their hard work to make the home a welcoming and caring place to live.

“We’re really lucky in Nottingham to have very high standards of care across our services for elderly people, and I’d like to pay tribute to the efforts of all our care staff who do fantastic work.

“Supporting the elderly, and especially those suffering with dementia, requires a huge amount of compassion, respect and specialist experience to reassure families that their loved ones are in good hands.

“I’m delighted that we are hitting those targets across the board and this has been acknowledged by the CQC. We will continue to work hard and retain the standards that we have set ourselves.”

Share this post!